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Webgold Covid-19 Business Continuity Response

Supporting Our Customers and Partners During These Challenging Times

Insights, Perspectives & Strategies
Intro

Webgold Covid-19 Business Continuity Response

Supporting Our Customers and Partners During These Challenging Times

Insights, Perspectives & Strategies
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We are here to Support our Clients & Partners

We are living through unprecedented times with the global COVID-19 (coronavirus) pandemic, which is having a significant impact on all of us – how we live, work, and socialize. At Webgold, we are very conscious of the seriousness of coronavirus, and first and foremost, our thoughts are with those who have been directly impacted by the virus.

Our executive leadership team is closely monitoring the situation and is focused on keeping our teams safe, while maintaining business continuity so that we can fully support our customers and partners during this time, including addressing work from home network performance challenges for our customers.

We are here to help you during this crisis—below is what we’re doing to respond.

Supporting the Well-Being of Our People

At Webgold, our top priority is protecting the well-being of our employees, partners, customers, vendors, and the community at large. We’ve taken many steps to address the health and safety of our teams including:

Requiring all Webgold employees and contractors to work from home (WFH) beginning on March 16, 2020 except for business-critical needs, which have been very rare. Based on what we’re seeing with COVID-19 cases in most of the markets we operate in, we recently made the decision to extend this through the end of Q2 2021. All our employees are equipped with technology that enables them to work productively from home and continue to support your business.

Closing our offices temporarily to adhere to local regulations and ordinances. As local situations change, we are prepared to reopen offices at the appropriate time.

At present we are highly encouraging video meetings with customers and partners when possible.

Following CDC and/or WHO guidelines for employees returning to an office, or visiting a customer or partner site, if they or a family member have visited an at-risk country or show any symptoms of being ill regardless if they traveled.

Grow through uncertainty

Helping our Customers and their Clients navigate during this time

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Continue to grow dispite Covid-19

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